Consumer Protection Act 1999 Case Study
Been done in the case of the contracts act 1950.
Consumer protection act 1999 case study. In 1998 99 the companies and some of the employees were fined a total of 2 9 million with an additional 150 000 levied for the accc s costs. In spite o f all these efforts consumer awareness is not up to the mark of india. Consumer protection for sale of goods under the malaysian sale of goods act 1957 and the consumer protection act 1999. A hierarchy of three tribunals has been set up for this purpose the district consumer disputes redressal forum dcdrf the state consumer dispute redressal commission scdrc and.
Case highlighted to the company that it is an unfair practice under the consumer protection fair trading act cpfta to make false claims about the functionality or benefits of goods or services. Consumer claims and for matters connected therewith. Case study for consumer protection act. Act 1968 essential commodities act 195 5 sales of goods act 1955 and protection of consumer act 1986.
Consumer protection act 1986 hereinafter referred to as cpa aims to provide speedy relief to such breach of trust or negligence. Part i preliminary short title and commencement 1. B 415 1999 be it enacted by the parliament of malaysia as follows. This act provides the legislative framework to allow consumers aggrieved by unfair practices to have recourse to civil remedies before the courts.
15 november 1999 p u. Pictures of flawlessly turned out models in cosmetics ads and weight loss commercials are obvious examples. Unfortunately today this issue also possess the urgency in our country and misunderstandings between tourism companies and. The company eventually agreed to refund 350 to mr tan.
This case clearly demonstrates that companies are liable for the conduct of employees and senior managers need to ensure that all staff act lawfully. In september 2016 ellen visited a beauty salon for mole removal services. 1 this act may be cited as the consumer protection act 1999. Abstract the issue of consumer rights protection is of the most complex and actual problems of tourism in the modern world.
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